SMS for Epic MyChart

Enhance patient care and engagement through automated text communications

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    Real-time appointment reminders

    Facilities using SMS decrease no-shows, which cost the US healthcare industry more than $150 billion dollars per year.

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    Critical notification updates

    SMS is a simple, automated method reminding patients to take vital medication at scheduled times

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    Increase patient engagement

    Increase patient satisfaction and health outcomes by following up on in-person discussions.

Epic MyChart
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Send SMS directly in your Epic MyChart platform

Engage your patients with effective two-way messaging without leaving your Epic MyChart platform.

Features
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Features of Epic MYChart

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Contact directly

MyChart by Epic offers health coaching, education, and reminders to manage health. SMS integration enables direct patient interactions with healthcare professionals for questions and referrals.

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Two-way appointments

Reduce no-show costs with two-way texting. Improve patient attendance and health outcomes. Confirm, cancel, or reschedule appointments instantly.

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Superior outpatient

Schedule text reminders within Epic's platform for vital actions. Prompt patients to take medications or complete self-administered tests seamlessly.

Use Cases
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SMS with Epic MyChart for your healthcare environment

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    Appointment Reminders

    Allow patients to confirm, cancel or reschedule appointments quickly reducing the number of empty appointments.

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    Billing and payments

    SMS payment reminders greatly increase the percentage of bills paid on time. Automate the entire process to reduce cost.

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    Patient alerts and notifications

    Keep everyone informed – staff, customer or teams – instantly and reliably with messages that get through at the right time, every time.

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    Feedback and surveys

    Improve your business with patient feedback via surveys and respond to patient issues proactively with SMS.

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