1013 Mount Tabor Garden City New York
Retail and eCommerce
Improve your customer satisfaction at point-of-sale, post-transaction and post-delivery with surveys via text message. Create loyal customers that return again and again.
SMS for feedback and surveys
Connect with customers, staff and patients through their mobile device to collect feedback fast
Feedbacks & Surveys
How SMS surveys can benefit your business
Understand your customers on their terms by receiving and managing feedback through SMS surveys.
It’s the most effective way to collect timely feedback from customers and rapidly resolve issues.
How SMS surveys can
benefit your business
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Hospitality
Integrate text message surveys to understand how your customer’s experience was with your service and food. Improve your service quality and prompt customers to go online and leave a review.
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Automotive
Improve the end-to-end dealer experience and identify customer drop-off points by checking in with customers through the sales and service process by sending surveys to their mobile phone.
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Government
You can only manage it if you can measure it, which is why departments and agencies send SMS surveys as a reliable and effective method to measure their service quality.
Customers
Featured content
SMS feedback survey delivers 33% ROI and regular patrons for restaurant group
When they first opened, Ollie’s ranked 3.9 stars on Google. Today, it’s 4.3 stars based purely on reviews generated by sending texts requesting feedback. Ollie’s are very happy as they’ve quadrupled their feedback goal — and have also started to pull in more return patrons as a result.
