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Help Center

SMS Help Center for your CMS website. Get guidance on integrating, automating, and optimizing SMS to boost engagement and drive conversions.

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Information

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Quick Reference Guide

Getting Started

Discover our extensive SMS Help Center for your CMS
website

FAQs

Feeling stuck? You're not alone, browse through our most commonly asked questions.

What's New

Keep up to date with product updates and improvements, including new features and announcements.

What's New

Keep up to date with product updates and improvements, including new features and announcements.

Documentation

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User Guide Documentation

Sending & Receiving

Everything to help you send SMS & MMS messages, and manage responses.

Contact Management

Managing your contacts, contact groups, and subscription status.

Account Management & Settings

Manage your users, account settings, and billing information.

Automations

Increase efficiencies by using inbound messages to automate frequent tasks such as sending responses and adding

Reporting

Effortlessly view, analyze, and export reports from the Hub.

Multichannel Messaging (Beta)

Sending and receiving messages via Facebook Messenger, Instagram, WhatsApp, and Google Business

Extenstion

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Extension App Support Documentation

HubSpot App Support

How to use the SMS APP SMS for HubSpot app.

Active Compaign App Support

How to use the SMS APP SMS for ActiveCampaign app.

SMS for Zoho CRM Support

How to use the SMS for Zoho CRM by SMS APP app.

NetSuite App Support

How to use the SMS APP SMS for NetSuite app.

Mercury SMS Support

How to use the Mercury SMS for Salesforce app.

Dynamics App Support

How to use the SMS APP SMS for Dynamics app.

Shopify App Support

How to use the SMS APP SMS for Shopify app.

BigCommerce App Support

How to use the SMS APP SMS for BigCommerce app.

Chatbox to SMS Support

How to set-up and use the Chatbox to SMS feature.

Others

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Other Resources

COVID-19 Resource Hub

Helpful guides and templates to help you manage communications.

USA & Canada Documentation

Information about USA & Canada specific taxes and carrier charges.