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Information technology and services
Keep your team and clients informed on upcoming software releases and planned maintenance outages, as well as notify critical personnel when unplanned outages occur.
SMS for IT notifications
Keep everyone informed on the status of critical IT services, issues and updates when you stay in touch with text messaging
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Fast, reliable notifications
Deliver time-critical alerts such as unplanned service outages and updates
SMS for IT Notifications
How using SMS for sales engagement can benefit your business
Keep your staff and clients informed with fast and convenient messages that improve your everyday communications, quality of service and your responsiveness to unexpected issues.
SMS support enhances
business-customer
interactions.
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Financial services
Minimise downtime when an unplanned outage occurs by integrating and automating IT notifications to rapidly mobilise your IT workforce to get you back up and running.
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Healthcare
Protect valuable patient and clinic data through 2FA notifications and fast IT notifications to improve your responsiveness and get systems back online faster.
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Call centres
Reduce downtime to support more customers with fast SMS alerts for service outages and create automated workflows that utilise 2FA for authentication to get faster resolutions for customers.
Customers
Featured content
Port Network’s NetSuite SMS integration cuts customer support queue time by 50%
Port Networks use SMS pro-actively when there’s scheduled downtime or maintenance to contact customers and advise of any downtime. This keeps calls to the customer support team down to a minimum and saves hours of phone time per incident.
